Welcome to Craft It ("we," "our," "us"), operating at https://craftitsite.site/. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, store, and safeguard your data when you visit our website, submit project inquiries, make payments, or interact with any of our services. By using Craft It, you agree to the practices described in this policy.

Security is foundational to how Craft It operates. Our website craftitsite.site is secured with a valid SSL/TLS certificate, ensuring that all data exchanged between your browser and our servers remains private and tamper-proof.

What SSL Protects:

• Form submissions — Name, email, phone, and project details are encrypted in transit.
• Payment information — QR codes, UPI IDs, and bank transfer details are transmitted securely.
• Session integrity — Prevents man-in-the-middle attacks and data interception.
• Authentication — Verifies you are communicating with the genuine craftitsite.site server.

SSL Certificate Details:

We collect information that you voluntarily provide when using our services. This may include:

• Personal Identifiers: Full name, email address, phone number, and institution/college name.
• Project Information: Service selections, custom amounts, project descriptions, and backend technology preferences.
• Payment Information: Order IDs, transaction references, and payment method preferences (we do not store full card numbers or UPI PINs).
• Technical Data: IP address, browser type, device information, and pages visited — collected via cookies and analytics.
• Communication Data: Messages sent via WhatsApp, email, or our contact forms.

Your information is used strictly for legitimate business purposes, including:

• Service Delivery: To process your project request, communicate about deliverables, and provide customer support.
• Payment Processing: To verify transactions, generate receipts, and confirm order completion.
• Communication: To respond to inquiries, send order updates, and share important service notifications.
• Improvement: To analyze website usage and enhance user experience, features, and performance.
• Legal Compliance: To comply with applicable laws, regulations, and lawful requests from authorities.
• Security: To detect, prevent, and address fraud, abuse, or technical issues.

Craft It uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences (currency selection, service choices).
• Understand how visitors navigate the site.
• Improve site performance and load times.
• Provide secure session management.

Types of Cookies We Use:

You can disable cookies through your browser settings. However, some features of the site may not function properly without them.

To operate effectively, we rely on trusted third-party services. These providers may process limited data as described in their own privacy policies:

• PayPal — For international payments. PayPal Privacy Policy
• UPI / QR Payment Providers — For Indian payments via Google Pay, PhonePe, Paytm.
• Google Forms — For project detail collection. Google Privacy Policy
• WhatsApp — For customer communication. WhatsApp Privacy Policy
• Cloudflare / CDN — For content delivery and DDoS protection.
• Font Awesome & Google Fonts — For icons and typography.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Project Records: Retained for up to 3 years for warranty, support, and legal compliance.
• Payment Records: Retained for up to 7 years as required by tax and financial regulations.
• Contact Information: Retained until you request deletion or 2 years of inactivity.
• Analytics Data: Anonymized and retained indefinitely for statistical purposes.

When data is no longer needed, we securely delete or anonymize it in accordance with industry best practices.

Depending on your jurisdiction (including GDPR, CCPA, and Indian IT Act), you may have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Opt out of certain processing activities.
• Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based.

Craft It services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website.
• Notify active users via email where appropriate.

We encourage you to review this policy periodically. Continued use of Craft It after changes constitutes acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out: